Ajuntament del Prat de Llobregat Procedures and services
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Procedure

Residential exclusion risk report (RER) study, Law 24/2015

The study of the residential exclusion risk report (RER), based on the requirements established in articles 5.10 and/or 5.13 of Law 24/2015, of July 29 (DOGC 6928, of August 5, 2015).

OnlineOnline processing available
In-personIn-person care
FreeNo fee

What is this procedure?

The residential exclusion risk study (RER) is the procedure that allows request the City Council to evaluate the situation of a person or living unit to determine if they are at risk of residential exclusion, in accordance with the requirements established in articles 5.10 and/or 5.13 of Law 24/2015, of July 29, on urgent measures to address the emergency in the field of housing and energy poverty.
If the report is favorable, the corresponding supply company is notified and the interruption of basic energy services is avoided.
The City Council has a Maximum period of 60 working days to issue the report. In case of disagreement with the result, the interested person may file a claim within 30 days from notification of the resolution. Notifications can be received electronically, via idCAT Mòbil, or through the communication channels indicated in the application.

Who can apply for it?

This procedure can be requested by anyone who needs it, as long as they meet, where applicable, the requirements indicated in this form.

What documentation must be submitted?

  • Original valid DNI/NIE of the beneficiary person and the members who are part of the living unit.
  • In case of people with a disability and/or dependency and also in the event of receiving any social benefit exempt from taxation, accreditation from the Department of Labor, Social Affairs and Families.
  • In case of energy dependency situation, accreditation through medical report.
  • If you are in a situation of non-payment of the supply(s), attach thewater, gas or electricity cut-off notice or supporting document

Proof of income for the applicant and each of the members of the cohabitation unit. who are of working age

  • Personal income tax return for the current fiscal year or, in the event that you are not obliged to do so, a certificate of imputations.
  • In case of unemployment situation, certificate/s issued by the paying body stating the amount received for the previous three months upon submission of the application.
  • In case of pensioners, certificate(s) issued by the paying body of the amount to be received during the current year.

How much does it cost?

This procedure is free.

Where can this procedure be done in person?

These are the facilities where you can carry out this procedure in person or receive the service.

Town Hall - Town Hall - OIAC

Care equipment
Location Plaza de la Vila, 1 - 08820 El Prat de Llobregat See on map
Schedule

Monday to Friday from 9 am to 1:30 pm. Monday to Thursday from 4:30 pm to 7 pm.

From July 1 to August 31: Monday to Friday from 9 a.m. to 2 p.m.

Closed on the afternoons of Maundy Thursday and December 24th and 31st.

Ajuntament del Prat de Llobregat - Principal 933790050
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Organizations involved in this procedure

Check which organization initiates the procedure, which is responsible for it and which resolves it.

Start

Organization where the procedure is initiated or submitted.

Citizen Information and Assistance Office (OIAC)

Start
LocationPlaza de la Vila 1, 08820, El Prat de Llobregat
Schedule

Mornings, Monday to Friday from 9 a.m. to 1:30 p.m.

Afternoons, from Monday to Thursday from 4.30 pm to 7 pm.

From July 1 to August 31: Mornings, Monday to Friday from 9 a.m. to 2 p.m.

Closed on the afternoons of Maundy Thursday and December 24th and 31st.

Ajuntament del Prat de Llobregat - Principal933790050
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Responsible

Organization responsible for managing the procedure.

Department of Environmental Action and Energy

Responsible
LocationCarrer Major 2-4, 08820, El Prat de Llobregat
Schedule

Monday to Friday, from 9:30 a.m. to 2:00 p.m. 

Ajuntament del Prat de Llobregat - Principal933790050
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Legislation

Law 24/2015, of 29 July, on urgent measures to deal with the emergency in the field of housing and energy poverty. Regulation (EU) 2016/679: of April 27, on the protection of personal data (RGPD).