Reporting incidents and requesting public road maintenance actions

Through this procedure, citizens can report any incident that affects the correct maintenance, operation, safety or image of the public road, as well as request municipal actions for its repair, cleaning or improvement.

Specifically, actions related to:

• Incidents in the public sewer network, such as odors, breaks, sinkholes, blockages or other anomalies.
• Maintenance problems with public street litter bins, including cleaning, emptying, repairing or replacing damaged items.
• Requests for the installation of new litter bins in spaces where it is considered necessary to promote the cleaning and care of the urban environment.
• Incidents that affect sidewalks, pavements, street furniture, gardening, trees, public lighting, street cleaning, waste collection or any other element of the public space.
• Requests for cleaning of graffiti and graffiti on walls and facades with the aim of contributing to the conservation and improvement of the urban landscape.

This procedure facilitates citizen collaboration in detecting defects and maintenance needs, contributing to the conservation, safety, cleanliness and quality of municipal public spaces.

This procedure can be requested by anyone who needs it, as long as they meet, where applicable, the requirements indicated in this form.